Bloomington Evaluation Services and Testing (BEST) have updated our Scanning Services to meet the unique demands of COVID-19. Our staff have taken steps to make safety a top priority when accessing our services.

Scanning Services

Scanning Services now offers several options to streamline the exam scoring process for faculty in traditional, hybrid and fully online instruction modes.

Exam Scoring

  • Traditional
    BEST will continue to offer traditional exam scoring utilizing DigitalDesk, allowing for the continuation of paper-pencil exam scoring.
  • Hybrid
    IUB will continue to offer Akindi, a piloted solution for IUB and IUPUI. Akindi is a Canvas LMS integrated exam scoring solution for blended, online and paper-pencil exams. Detailed exam analytics are available within Canvas.
  • Online-Only
    IUB faculty who agree to participate in the exam scoring solutions pilot will have access to Akindi, which allows for online exam scoring and provides detailed exam analytics via Canvas integration.

For more information and to sign-up for either pilot in your Canvas site, go to the UITS NEXT.IU website. We will follow up with you after you’ve completed the sign-up process.

Scanning Room Hours

Regular scanning room hours are 8:00 am to 5:00 pm, Monday through Friday. Extended hours are available during the end-of-term rush. Please check the BEST website for announcements regarding hours.

Exams should be dropped off during regular business hours using the secure drop-box to the left of the BEST front desk. Departments are encouraged to use Campus Mail to retrieve scored exams. In-person exam pick-up will be available at the BEST front desk daily from 8:00 am to 1:00 pm.

For any other information concerning the Scanning Room hours or services, please call (812) 855-1595.

Test Scoring & Data Analysis

Multiple-choice tests administered with machine-readable (bubble) answer sheets can be scored with BEST's high-speed optical scanner. Exams will be scanned using the DigitalDesk scoring program. 

Instructors must complete the new Scanning and Scoring Form prior to delivering their exam forms and answer keys to BEST. Due to the pandemic, we have indefinitely suspended the use of paper request forms. Scanning while you wait is no longer available. 

Answer Sheets

Answer keys must have an X in the first four columns of the Name section of the answer sheet followed by the instructor’s last name. All information must be bubbled in. Alternate forms exams (which allows one answer key to be used for scoring up to four differently ordered forms) must clearly identify what version of alternate forms should be scanned.

The five response "General Purpose Answer Sheets" used by the DigitalDesk scoring program can be obtained through your department, or purchased from IU Document Services. BEST does not stock these answer sheets. There is no charge for scoring classroom tests.

Receiving Your Results

Once scoring has been completed, instructors and registered teaching assistants will receive an email indicating that the exam results are available for download at the DigitalDesk portal in One.IU. Statistical, roster, and student score reports as well as .csv files will be available. Instructors have the ability to correct answer keys and student response sheets remotely instead of bringing them back to BEST for rescoring.

Answer sheets are usually processed within 24 hours (or 1 business day) after the work order has been delivered to the scanning room. A longer turn-around time should be expected during peak periods such as final exam week.

Scanning while waiting is no longer available.

Departments are encouraged to use Campus Mail to retrieve scored exam forms. In-person exam pick-up will be available at the BEST front desk between 8:00 am and 1:00 pm, Monday through Friday.

If Campus Mail service is requested, a self-addressed Campus Mail envelope must be included with the scanning work order at the time of drop off.



Scanning room staff are available by telephone at (812) 855-1595 to answer questions and provide assistance with scanning.

Additional inquiries may directed to